Shipping Policy

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.  While we never anticipate delays, should any issues arise, you will be notified via email.

Domestic Shipping Rates and Estimates

Domestic Shipping to all 50 States:

Rug Culture currently offers FREE shipping to the continental United States. We do not ship internationally.

Local delivery Free

Local delivery is available for clients located in the Charlotte, North Carolina metroplex.

Please choose local delivery at checkout.

You will be contacted within 24 hours to arrange a delivery time that is convenient for your schedule.

In-store pickup

You are always welcome to pick up your purchase from our store at 316 East Blvd, Charlotte, NC 28203. After placing your order and selecting local pickup at checkout, we will send you an email when your order is ready along with instructions.