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Shipping Policy

Shipping policy 

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

While we never anticpate delays, you will be notified within 24 hours if any issues should occur that prevent us from meeting this deadline.


Domestic Shipping Rates and Estimates

Domestic Shipping to all 50 States: 

Rug Culture offers FREE shipping to the continental United States. We do not ship internationally.


Local delivery

Free local delivery is available for clients located in the Charlotte, North Carolina metroplex.

You will be contacted within 24 hours to arrange a delivery time that is convenient for your schedule.


In-store pickup

You are always welcome to pick up your purchase from our store at 316 East Blvd, Charlotte, NC 28203. After placing your order and selecting local pickup at checkout, we will send you an email when your order is ready along with instructions.